Privacy Policy

1. Introduction

Axis LGX (“we,” “our,” or “us”) operates as a licensed freight brokerage and is committed to protecting the privacy of our customers, carriers, visitors, and job applicants. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website (axislgx.com) or our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration — name, company name, email address, phone number, address, and password when you register as a shipper or carrier.
• Quote requests — freight details, origin and destination, contact information, and shipment requirements.
• Contact form submissions — name, email, phone, company, and message content.
• Job applications — name, contact details, employment history, education, and resume files submitted through our We Hire page.
• Load and shipment data — freight details, pickup and delivery locations, load status, and carrier assignments.

We also collect certain information automatically when you use our website, such as IP address, browser type, pages visited, and referring URLs through standard server logs.

3. How We Use Your Information

We use the information we collect to:

• Process freight quote requests and match shippers with carriers
• Manage shipper and carrier accounts on our platform
• Communicate load assignments, status updates, and billing information
• Respond to inquiries and contact form submissions
• Review and process employment applications
• Improve our website, services, and platform features
• Comply with legal obligations and regulatory requirements
• Send service-related notifications (we do not send unsolicited marketing emails)

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• With carriers — shippers’ freight details are shared with carriers for the purpose of arranging transportation.
• With shippers — carrier information (company name, contact, and compliance details) is shared for load coordination purposes.
• Service providers — we may share data with trusted third-party providers who assist us in operating our website and platform (e.g., hosting, email delivery), under confidentiality agreements.
• Legal requirements — we may disclose information when required by law, court order, or to protect the rights and safety of our company or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Job application data is retained for a reasonable period for hiring consideration and then securely deleted or archived. You may request deletion of your data at any time by contacting us.

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our platform uses encrypted connections (HTTPS) and access controls to limit who can view sensitive data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to maintain session state (such as keeping you logged in) and to understand how visitors use our site. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features of our platform may not function properly without them.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of non-essential communications

To exercise any of these rights, please contact us at info@axislgx.com.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Axis LGX
West Palm Beach, FL
Email: info@axislgx.com
Phone: (561) 800-4200